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What is the maximum page size that can be created in Dg Foto Art-Classic?
Although the software allows to design a page of size 107.233 x 107.233 inches, it is recommended to design a maximum size of 35 x 35 inches
What is the maximum resolution that can be set in Dg Foto Art-Classic?
The maximum DPI that can be set in Dg Foto Art – Classic is 600
Does Dg Foto Art Support RAW and PSD files?

No, Dg Foto art does not support RAW and PSD files.

How much Size does Dg Foto Art-classic take on the computer?

The installation of the software requires a minimum of 10GB of Disk Space. In addition you will require some additional disk space to create your project files.

Can I use Dg Foto Art with any other application?
Since Dg Foto Art is a standalone application designed for creating digital albums easily & quickly; it doesn’t require any third-party plug-ins to work. However you can use the exported files from Dg Foto Art in any other application
Is Dg Foto Art – Classic operational with Windows Vista?
Dg Foto Art – Classic is operational with Windows Vista after you download /install the 5.2 update. In order to download the update, please log on to our website www.pxlsoft.com & go to the Downloads section in order to download this update
Can I change the Album Size in the middle of the project?
Yes, the ‘Change Properties’ option of Dg Foto Art- Classic allows you to change the Page Size of the album at any point of time (even after completing the entire project). All the design elements like photos, clipart ,masks, background etc are automatically resized to the new page size without compromising on the quality of the designed page.

Suppose you have created an Album by using the following steps

  1. Go to File Menu and select the option New Album/Project.
  2. This will give you new Album/Project window to select page size for your Album.
  3. Please select page size for your Album as per your requirement from the dropdown menu on the extreme left hand corner of the New Album/Project window and then click on the check mark button.
  4. E.g. if you select page size of 10.00X13.00(300) from the drop down menu of the New Album/Project then you will get the page size as follows:
  5. In Order to change the page size of the pre-selected page size of the album. You need to go to Page menu and select the option Change Page Properties
  6. This will give you Change Page Properties window. Please reselect the page size as per your requirement.
  7. Now re-select the page size as per your requirement and then click on Check mark button. E.g. If you select the page size as 13:00X13:00 you will get the page size of  13:00X13:00
How many pages can I design in Dg Foto Art?
You can keep designing pages as long as there is hard disk space available with you.
Can I Design my own templates or I can use only the designed templates?
Yes you can design your own templates too. This gives you flexibility to get more creative and boundless. You can also store your created Templates in ‘Favorites’ for frequent use in other projects too. You can also buy additional & exclusive Templates by logging on to our website www.dgfotogalleria.com
Can I save the page that I have designed?
Yes, you can save the page that you have designed by clicking the ‘Save’ button on the tool bar or <CTRL+S>. In addition to this, Dg Foto Art- Classic provides a unique ‘Auto-Save’ feature, which automatically save your current page when you move on to the Next page

Steps:

  1. Once you have designed your own page then click on the Favorite button on the Favorite tab.
  2. Click on the New option from the drop down menu of the Favorite tab to select a category for your Favorite. This will give you window to select New Favorite Category
  3. Type a Favorite folder for your designed template category. Once you have selected favorite folder then please click on
    Add Templates to Folder button.
  4. This will give you Save Favorite as window. You need to type in the name for your designed page and then click on the check mark button.
  5. This will save your page under the Favorite category which you have selected.
Can I have pages with multiple sizes in one Album/Project?
Since, the created pages finally find their way in an album of a particular size, you cannot have multiple page sizes in the same project or album.
Can I export individual pages in Dg Foto Art-Classic ?
Yes, you can export individual pages in Dg Foto Art.

Steps:

  1. Go to File Menu and select the Export option.

  2. This will give your Export window which will show all the created pages in the Album.
  3. Kindly select the individual page which you want to Export and then click on Export button. It will automatically export the selected page.
What should be the minimum resolution of the photos that I want to use in Dg Foto Art?
For printing purpose, it is recommended that you use photos having a resolution of 300 dpi or more (in case you need to stretch or resize the pictures)
Is Dg Foto Art-Classic only for designing Wedding Albums?
No, With Dg Foto Art you can design all variety of Albums like portfolio, vacation, New Year party and lot more. Please also check www.dgfotogalleria.com which portrays a real big collection of templates catering to different occasions and events.
Can I add my own text in Dg Foto Art-Classic?

Yes, you can add your own text in Dg Foto Art. Furthermore, you can also change its Font, Color; add shadows, Outlines with different colors and more. Text Rotation is also possible.

Steps:

  1. In order to add text to a page you need to click on Text button on the left hand corner of the window.
  2. This will give your window to add text to a page
  3. You need to type in your text in the text box which you get once you click on the Text button. And then click on Apply Text button and then text will automatically get applied to the page

    E.g.


Can I have desired language fonts in Dg Foto Art-Classic?
Dg Foto Art- Classic supports most of the True Type Fonts.  
How many photos can I have on a single page?
You can have as many photos as you want on a single page.
Where can I print the pages designed in Dg Foto Art-Clasic?
The pages designed in Dg Foto Art can be printed in any standard print lab. You can also print page by page on a local printer attached to your computer.
Can I print the pages through my home printer?
Yes, you can print the current page through your home printer connected to your PC.
Can I rotate a photo inside a frame?

Yes you can rotate a photo inside a frame.

Steps:

  1. Select a photo on the page with a frame.
  2. Place your mouse on the right hand corner of the photo. This will give your circular arrow. You need to rotate it either clockwise or anticlockwise in order to rotate photo inside a frame
  3. You need to leave the mouse once you have reached the desired level of rotation.

How can I add a background color?

You can add background colors to your pages by clicking the ‘Background Color’ button. You can also set the selected background color as universally for the rest of the pages.

Steps:

  1. In order to add a background color you need to click on Fill Background color button . This will give you Fill Background window
  2. This window will give you option to add Solid or Gradient color. In order to add Solid color you need to click on Solid Color Button and then you need to adjust the color slider on the right hand side of the window and then click on check mark button and then the selected color will automatically get applied to the picture.

    In order to add Gradient color you need to click on Gradient Color button and then adjust the color slider bar to select a color of your choice for the background and the selected color will automatically get applied as background.
Can I remove the background from a photo and replace it with another background?

Yes, you can remove the background from a particular photo and replace it with another background by using the Lasso Cutting option.

Can I do color correction in Dg Foto Art-Classic?

Yes, you can do color correction in Dg Foto Art-Classic. More advanced Color Correction options likes curves, auto color and Levels are available in Dg Foto Art- Gold.

Steps:

  1. Select a photo for which you want to do color correction and then click on Color balance button . This will give your color balance window.
  2. You can adjust the brightness, contrast & gamma effect by adjusting the slider on the left hand of  the above window
  3. You can adjust the Cyan ß>Red, Magenta ßàGreen and Yellow ßàRed color by moving the slider toward left or right.
Can I change the color of the Frames?

No you can not change the color of the Frames.

Can I change the color of the Text added from the clipart section?

Yes, you can change the color of the Text added from the clipart section In order to change the color of the Text added from clipart you need to select the clipart and then click on color balance button

and then you need to adjust the color balance slider as per your requirement to adjust the color of the text from clipart.

 
Can I do changes on the pages after I have exported?

Yes, you can do the changes on the pages of the album after you have exported but you again need to re-export those pages before printing. In the export dialog you have a choice of exporting selected pages too.

Which format can I export the pages that are designed?

You can select following format for the export of the designed pages

.bmp
.jpg
.gif
.tif
.tga
.png
.mgf

Can I use masks or clip arts from other software’s?

Yes, you can use masks or clip arts from other software’s. You need to design Masks and frames in 24 bit and 32 bit respectively.

What is the use of split options?

Split option splits a page vertically into two equal halves. This option is generally used for Stick Albums.

Steps: Let us spilt this page.

  1. Click on this Export Project Button  and you will get Export window with this page.
  2. Select the third page and then check mark the Split option and then click on Export Button.
  3. This will spit the above page into two different page of the same size as shown below.

    And


What is the use of Center Fold option?

Center Fold option is used to create center fold mark on the flat images created for printing. This feature is very useful especially while creating panoramic premium photo albums to ensure that the album pages are folded exactly at the center of the pages without losing any minor details at the edges.

Steps

  1. Let us assume that our entire project is ready and we have the pages for the printing
  2. Click on the  Export Project Button
  3. An Export dialog window opens up. By default all the pages are selected.
  4. Check the Center fold mark to print the Center Fold mark on the final print.
  5. Select the length of the mark in millimeters by clicking on the up and down arrow into the Center Fold Text Box. You can select  maximum value of 5 mm
  6. Select a path for storing the exported pages by clicking on the folder icon
  7. Select the file type for the exported file
  8. Select a  appropriate DPI for export


  9. Now click on the  Export Button
     This will start Flattening the image

  10. The status of the export is displayed in the two status bar at the top of the window
What is the maximum DPI that I can use to export my pages?

The maximum DPI that can be used to export pages is 300

Does Dg Foto art drop colors after exporting?

Yes, It does drop colors after exporting.

What is the color scheme used in Dg Foto Art?

Dg Foto Art uses RGB and CMY color scheme
                  Cyan ß-> Red
                   Magenta <- -> Green
                   Yellow ß-> Blue

What is the significance of the red outline around the picture in the photo gallery?

Red outline around the picture in the photo gallery indicates that those photos are already used for that album/ project. This feature is extremely useful when the number of photos in the gallery is very high.

Can I rotate text on Board in Dg Foto Art Classic?

Yes you can rotate text on Board in Dg Foto Art Classic.

Steps:

  1. Let us assume that the Text is already on the Work Area

  2. Select a Text which you want to move.
             E.g.  Let us select a text which we want to move.
  3. Now you need to move the Rotate Slider towards left or right in order to rotate the text.
  4. Once you move the Rotate Slider towards left or right then you will get the rotated text as below
Can I apply mask to text/clipart in Dg Foto Art Classic?

No, in Dg Foto Art - Classic you can not apply mask to texts or clip arts.

Can I rotate photos in the photo Gallery?

Yes, you can rotate photos in the photo Gallery. However, it is recommended that you rotate the photos prior to creating your project, because the Original photo gets rotated and the effects are seen in all the occurrences of the photo in the album.

Can I create my own tone and Save the tone to reuse on some other photos?

Yes you can create your own tone and Save the tone to reuse on some other photos.

Steps:

  1. Select a photo and then apply tone to that photo. In order to apply tone to a photo you need to click on  color balance button and then you will get the following window
  2. Now move the color balance slider or apply contract or brightness as per your requirement to the photo and then click on  save ton button. This will give you Save Tone window
  3. You need to select name for your tone and then click on save button and your tone will automatically get saved.
Can I save the selection made in the Edit tool?

Yes, you can save the Selection made in the Edit tool

Steps:

  1. Let us assume that we want to save the following selection
  2. Once you have selected particular section of the photo and In order to save it you need to click on  button. This will give a window to save the selection.
  3. This will give a window to save the selection.
  4. By default the selection gets saved as .msk extension under the Mask folder. Give a name to the selection and then click on save button and your selection will automatically get saved for your future use.
Can I adjust a photo inside a Frame ?

Yes, you can adjust photo inside a Frame, using the crop feature.

Steps:

  1. Let us adjust this photo with a frame
  2. Select the photo and then click on  crop button.This will give you the photo in the crop mode.
  3. Adjust the size of the photo as per your requirement and then click on enter button. This will adjust the size of the photo under the frame.
How can I make a photo B/W?

Steps:

  1. Let us make this photo B/W

    Select the photo and then click on  color balance button. This will give you color balance window.

  2. Now click on the  gray scale button and you will get the selected photo as B/W as follows:
Can I get the photo back to the original color which is on a Template ?

A photo which is placed on a template and has undergone changes can be brought to the same state as original by using the Reset option.

Can I Flip Photos ?

Yes you can flip photos using the ‘Flip Vertical’ and ‘Flip Horizontal’ feature.

Steps :

  1. Let us flip the below Photos.
  2. Click on  edit button. This will give you the following window
  3. Select a photo and then click on  Flip Vertical button and this will flip the photo vertically as follows:
  4. In order to flip horizontally you need to again select the photo and then click on  flip horizontal button to flip the photos horizontally as below
Can I Swap Photos in Dg Foto Art-Classic ?

No you can not swap photos in Dg Foto Art-Classic. You can do this in Dg Foto Art- Gold.

Can I use my own backgrounds?

Yes you can use your own backgrounds. You need to create your own backgrounds using any other imaging tool and then you need to map the location where you have saved your own backgrounds.

How can I save on my printing cost while proofing of the pages?

In order to proof the pages from the customer you need to create slide show of your projects and need to send the slide show to the customer.

Steps:

  1. Let us proof the below project which is ready.
  2. Now click on the  generate slide show button.This will give a window to generate slide show which will contain Reference Name as the name of the Album which you can change and rename it as per your choice.
  3. You need to select a path to save the slide show for the project by clicking on the folder icon on the
    Save in field. If you want you can give Audio to your slide show.You can add cover page as well as Thank You page for your slide show by putting tick mark besides these fields and locating the necessary file.
  4. You need to tick mark the Water Mark option and then click on  start generating slide show button. This will start generating the slide show as you will see blue progress bar at  the top of the window
  5. Once the blue progress gets completed then you will get a window which you will ask you to run the slide show. In order to send the slide show to the customer for the proofing you need to attach that file as an attachment.


How do I send the slideshow to the Customer?

The slide show is a small executable file which gets created in the application path with a name of that of the project. Simply attach this file to the email and send it to the customer.

What is the use of watermarks in a slide show?

Watermarks in a slideshow is used for an easy reference of the customer for proofing. Customer can easily refer to watermarks on the photos of a page for any further rectification

Can I have music in the slide show ?

Yes, you can have music in the slide show. The Slide Show supports MP3 format files

Can I make a VCD from the slideshow ?

In the current version, you cannot make a VCD from the slideshow.

Can I have a border around the pages ?

Yes, you can have border around the pages. This can be set in the New Album Dialog window

Applying border color to a page

Steps:

  1. Go to file Menu and select the option New Album/project
  2.  This will give you new Album/Project window.
  3. Click on the Border Color button. This will give you  “Color window”  to choose color for the border of  your  page.
  4. Select any color as per your choice and then click on “OK” Button. After you have selected the color for your border then you will get Border Color button filled with the selected color. Now drag the slider besides “Border Thickness” in order to apply thickness to the border. Once you have selected the thickness for your border then click on Check mark button on the New Album/Project.
  5. This will give you a page with the selected border color.
How do I use Object Based Alignment?

In order to use the Object Based Alignment you need to select the photos on a page with respect to which you want to align other objects. The Alignment will always take place with respect to the photo which was selected first.

Steps :

  1. Let us align the below page with the photos
  2. In order to align the photos on this page we need to first select a photo with respect to which you want to align
  3. Now click on Alignment>Object Based> and then select where you want to align the objects.
What is the difference between 'Page based alignment' and 'object based alignment'?

Page based alignment is the alignment of the images with respect to the page whereas the object based alignment is the alignment of the object with respect to the first object selected.

Can I do touchup for a photo?

No, you can do touchup for a photo in Dg Foto Art - Classic, this feature is available in Dg Foto Art-Gold.

How do I give color to any shape that I have drawn e.g. square?

Steps:

  1. Click on  Shapes button and this will give the below window to draw shapes as per your requirement.


  2. Click on any of the  shapes button and that shapes will get highlighted and then you easily draw that shapes on the pages. Click on the  square button and then you can easily drag the square shape on the page as per your requirement.
  3. In order fill color to this shape you need to select the shapes and then click on the  Fill shapes button and this will give you Fill Shapes window.
  4. Select color of your choice and then click on the  check mark button and then move the Opacity slider
    and then the selected color will automatically get filled in the shapes.
What is the thickness of the outline?

The thickness of the outline is 0 – 100.

Can I give Frames/Masks to multiple photos?

Yes you can Frames/Mask to multiple photos.

Steps:

  1. Press Ctrl key on the keyboard and then select multiple photos and then click on the  Frames/Mask button 
  2. Select Frames/Mask as per your choice and it will automatically get applied to the multiple photos.

How do I undo?

You can undo by pressing Ctrl + Z key on your keyboards simultaneously.

What is a safe area?

Safe area is a portion which might get cut during binding. The safe area has four parameters viz. left, right, top and bottom margins.

Can I change the safe area?

Yes you can change the safe area

Steps:

  1. Click on ‘Page’ menu and then select the option ‘Change Properties’
  2. This will open a window to change the properties of the pages for your Album/Projects.
  3. Change the values for the Left Margin and Top Margin by typing in the value as per your choice and then click on the  check mark button and it will automatically change the safe area.
What is dual page mode?

Dual page mode gives you an idea of how the adjacent pages will look like in an album. It’s a very important feature for applying background of one page onto an adjacent page.

Can I use Dg Foto art on dual Monitor?

Yes, you can use Dg Foto Art on dual Monitor. The Work area, however cannot be extended to two monitors, but you could place some of the dock-able items like the photos gallery, storyboard, etc. on the other screen.

What if I lose my dongle?

Losing a dongle is like losing your license to use the software. The software just cannot function without a dongle. In this unfortunate event, you need to contact PXL Soft immediately and procure the dongle in exchange of the price of the software (forwarding charges extra as applicable).

What is the policy for replacing a damaged dongle?

A damaged dongle will be replaced with a replacement charge upon receipt of the damaged dongle and replacement fee.
There will be no replacement for a dongle that has been lost or stolen. A new software license must be purchased. It is mandatory for the customer to pay the replacement cost in case of dongles which are physically damaged irrespective of date of purchase or the number of times the customer has used it.

What is the basic screen resolution in order to run Dg Foto Art Software?

Dg Foto Art-Classic runs with a screen resolution of 1024x768 pixels and above

What should be the DPI settings in order to run Dg Foto Art?

The DPI settings should be 96

Where can I find the Product Serial number?

You can find the Product Serial number on the box pack of Dg Foto Art or on the dongle hardware. It usually starts with DPA or DFA.

How can I replace a page from one row to another row which is not seen on the story board?

All you need to do is,  click and drag the page which you wish to replace while simultaneously  navigating  through the rows  by  using  the up and down arrow keys on your keyboard  and then by simply dropping the page to the position of your choice on the storyboard.

How do I uninstall and reinstall Dg Foto Art?

To Uninstall Dg Foto Art:

  1. Click on the Start button on the left bottom corner of your desktop
  2. Go to Settings > Control Panel > Add or remove programs. You will find a list of programs installed in your computer
  3. Kindly look for Dg Foto Art
  4. Click on Dg Foto Art
  5. You will see CHANGE and REMOVE option
  6. Select REMOVE
  7. Click Uninstall

The program will be Uninstalled.

To Install Dg Foto Art again:

  1. Insert Dg Foto Art Installation disk 1 in CD drive
  2. The setup will start automatically. You can follow the prompts to continue the installation.
  3. It will prompt you to insert Installation disk 2.

At this time you can insert the disk 2 and follow the prompts. Once the Installation is completed you will receive a confirmation on the successful installation of Dg Foto Art.
Click OK button. Then, click on Finish to exit the wizard.

You can now start using Dg Foto Art
How do I capture screenshots?

  1. While you have the error message on the computer screen, please press the 'prt scrn' key on your keyboard. This key is just next to the F12 key on your keyboard.
  2. Once done, please click on Start > Accessories > Paint. This will open up Paint window.
  3. On this Paint window, please click on the EDIT menu and then choose the option to 'Paste'. This will paste the image in the Paint window.
  4. Now click on the FILE menu on the Paint window and choose to option 'Save'. This will open up a window which will ask you to enter a name for this file and also the location where you would like to save the file. Choose the location 'Desktop' for your easy reference.

Once done, please send that file as an attachment when you reply to this e mail.

How do I get the system information?

To get the system information, kindly follow these steps:

  1. Go to Start (at the left bottom corner on the desktop) > Accessories > System Tools > System Information
  2. This will open the "System Information" window. Now, Click on the 'File' menu and then on 'Save'.
  3. This will open a "Save as" window asking you to give a file name and the location where you would like to save the information.
  4. Click on the 'Desktop' icon that is on the left side of this "Save as" window and then enter the file name as "System Info" and then click on the 'Save' button. This will save the system information file on your computer desktop.
  5. Now you can send the file named "System Info" that you see on your desktop to us as an attachment in an e mail.
What should be done if I get the MFC application error message immediately after I start Dg Foto Art - Classic?

The MFC application error occurs when the default display settings of the scrollbar in Windows are changed.  Following are the steps which will resolve the MFC application error message.

  1. Right-click on the computer desktop and go to PROPERTIES
  2. Click on the APPEARANCE tab, make sure that the Font Size is set to 'Normal' and then.....Click ADVANCED
  3. Under ITEM drop-down, please select SCROLLBAR. In the SIZE mentioned besides it, please select 17. (If it is already on 17, you can change it to 16 or
  4. Under ITEM drop-down, please select SCROLLBAR. In the SIZE mentioned besides it, please select 17. (If it is already on 17, you can change it to 16 or 15)
  5. Click OK and save the changes. The new changes will take effect on your system.
  6. Now open Dg Foto Art. 
How do I alter the page size in Dg Foto Art?

Following are the steps which need to be followed in order to alter the page size in Dg Foto Art:  

    1. Please click on Page > Change Properties
    2. A window would open up - Change Page Properties
    3. In Change Page Properties, write the size of the page you wish to make.
    4. Fill in the Width and Height of the page you wish to make. You can also change the DPI setting by writing the number in the place provided. If needed, you can also make changes in the safe area.

    Then, you can choose whether you wish to apply changes in all page or only the current page

    If you choose the option - Apply to all page, a window will open up asking - 'Any changes in page setting will affect all pages in album and ‘Do you want to Continue.'  If you click YES, then all the pages will acquire the new size which you filled in.

What should be done if I get an error message ‘To resize Object has bad format’?  

In Dg Foto Art version 5.0, you receive this error message while working on a particular album, a certain file gets corrupted and you find it difficult to open that album.

First try to download the 5.2 update for Dg Foto Art – Classic from our website www.pxlsoft.com  and then install it on you computer and then open Dg Foto Art – Classic. Even after installing the update if the problem persist then following the below steps.

Thus we request you to follow the below mentioned steps to recover your album as you may not be able to open the same album:

  1. Open Dg Foto Art
  2. Create a new album, while creating this new album please make sure that you select the same page size that you have for your original album.
  3. In this album add the same number of pages that you have in your original album. Please make sure to keep these pages blank. Once you add the same number of blank pages, click on the ‘Save’ button.
  4. Now close this album. Also close Dg Foto Art.
  5. Now start ‘Windows Explorer’. Locate and open the folder of your original album, you will see some files with .paj extensions and two files with the name ‘Thumbs’.
  6. Click on the ‘Edit’ menu and select the option ‘Copy’. Now close this folder.
  7. Now locate and open the folder of your new album that you have created with the blank pages. After you open this folder you will also see some files with .paj extensions and two files with the name ‘Thumbs’. Click on the ‘Edit’ menu and select the option ‘Paste’.
  8. After you select the ‘Paste’ option, you will receive a message that says “Would you like to replace the existing file”. Click on the button that says “Yes to all”.
  9. Now open Dg Foto Art, and open the new album that you have created with the blank pages. After you open this album you will find that your original album is intact, the only difference will be the album name. The new album will be your original album now.

To further resolve this issue, we request you to provide us with the following details, this will help us in understanding the cause and provide you with further resolution steps:-

  1. No of pages you created in your album in which your facing the issue of "bad object" has a bad format.
  2. The operating system of your PC is installed in which drive.
    System report: To get the system report, kindly follow these steps:
    1. Go to Start (at the left bottom corner on the desktop) > Accessories > System Tools > System Information
    2. By doing this, the information related to System would be generated. Then, go to File > Save.  Give the path where you would like to save and click Save.
    3. The system report generated would be saved and then you can send it as an attachment with the mail.
How do I retrieve a project in Dg Foto Art?

Following are the steps to retrieve a project:

  1. Click on the START button on the left-bottom corner of the desktop.
  2. Go to SEARCH > FOR FILES AND FOLDERS.
  3. Click on 'All Files and Folders' on the left-hand side of the window.
  4. In 'All Files and Folders', please type the specific file name. Make sure that all the drives are selected in the 'Look In' box.
  5. Click on 'SEARCH'.
  6. It will display a list of files on the right-hand side. Please right-click on the file, select 'Open With'.

  7. Now you can select Dg Foto Art in order to open the program.
How do I generate the system report in Dg Foto Art-classic? 

In order to generate a system report, please follow the steps mentioned below:

  1. Click on Start (at the left bottom corner on the desktop) > Accessories > System Tools > System Information
  2. By doing this, the information related to System would be generated.
  3. Go to File > Save.  Give the path where you would like to save. The select save option. The system report generated would be saved and then you can send it as an attachment with the mail.
How do I know which version of Dg Foto Art am I using?

In order to know the version, all you need to do is open Dg Foto Art, now click on the 'Help' menu and then select the option "About dg Foto Art" and it will display the version that you are using for Dg Foto Art.

What happens if I try to install Dg Foto Art on a MS-DOS based or 16-bit Windows program?

If you try to start or install an MS-DOS-based or a 16-bit Windows-based program on your Windows XP-based computer, you may receive an error message that is similar to the one you have received.

This issue may occur if one or more of the following files are missing or damaged:
Config.nt
Autoexec.nt
Command.com

To resolve this issue:
If the issue continues to occur, copy the Autoexec.nt and Config.nt files from the Repair folder in Windows to the System folder. To do so, follow these steps:

  1. Insert the Windows XP SP2 installation CD into the CD drive or DVD drive.
  2. Click Start, and then click Run.
  3. In the Open box, type cmd, and then click OK.
  4. At the command prompt, type the following commands, pressing ENTER after each command
    expand CD-ROM Drive Letter:\i386\config.nt_ c:\windows\system32\config.nt
    expand CD-ROM Drive Letter:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt
    expand CD-ROM Drive Letter:\i386\command.co_ c:\windows\system32\command.com
    exit
  5. Start or install the program. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.
  6. Note: The Command.com file is not edited or created in this in the following process. Because of this, you may have to expand it
    from your Windows XP CD-ROM.  
    Start Notepad.
  7. In Notepad, type the following entries:
       dos=high, umb
    device=%SYSTEMROOT%\system32\himem.sys
    files=40
  8. On the File menu, click Save As.
  9. In the File Name box, type Config.nt, and then click Save. Close the Config.nt file.
  10. On the File menu, click New.
  11. In the new blank document, type the following entries:
    @echo off
        lh %SYSTEMROOT%\system32\mscdexnt.exe
        lh %SYSTEMROOT%\system32\redir
        lh %SYSTEMROOT%\system32\dosx
        SET BLASTER=A220 I5 D1 P330 T3
  12. On the File menu, click Save As.
  13. In the File Name box, type Autoexec.nt, and then click Save. Close the Autoexec.nt file.
  14. Start Windows Explorer. Locate the Config.nt file, right-click the Config.nt file, and then click Copy.
  15. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.
  16. Locate the Autoexec.nt file, right-click the Autoexec.nt file, and then click Copy.
  17. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.
  18. Locate the Command.com file, right-click the expanded Command.com file, and then click Copy.
  19. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste. Restart your computer.

If the issue continues to occur, copy the Autoexec.nt and Config.nt files from the Repair folder in Windows to the System folder. To do so, follow these steps:

  1. Click Start, click Run, type c:\windows\repair, and then click OK.
  2. Right-click autoexec.nt, and then click Copy.
  3. Click Start, click Run, type c:\windows\system32, and then click OK.
  4. Right-click anywhere in that folder, and then click Paste.
  5. Right-click the Autoexect.nt file that you just copied, and then click Properties.
  6. Click to select Read-Only, and then click OK.
  7. Repeat steps 1 through 6 to copy the Config.nt file.
How to create the .rpt file?

To generate an rpt file we suggest you to follow these steps:-

  1. Select "My Computer" from the desktop.
  2. Look for the drive where you have installed Dg Foto Art.( For e.g: C:\ or D:\)
  3. Browse in Dg Foto Art  directory  and search for file named as Reporter.exe.
  4. Double click on the same(Reporter.exe ).This will generate a rpt.file in the same folder named as Dg Foto Art.rpt.
  5. Kindly do not cancel till you get a message saying rpt. file generated successfully.

How to fill colors in the shapes in the templates?

In order to fill color in shapes, please follow the steps mentioned below:

  1. Select a shape on the page and then
  2. Click on fill shapes option
  3. Select a color.
  4. When we go back to the shape we see that there is no color in the shape
  5. Now increase the opacity  by moving the opacity slide bar.As you slide the bar the color would get filled in the shape.
How do I view the error messages registered in   Event Log?

  • Click Start, Run and type eventvwr.msc
  • Select Application entry in the left pane
  • In the right-pane, look for the Error entry denoted by a Red X
I am trying to install Dg Foto Art,  I do not find any old Dg Foto Art files on my pc, but I still get an error message that says “0009 : Setup has detected an older version on your system. You need to uninstall the old version first and run this setup again”?

  1. Open registry
  2. Go to HKEY_LOCAL_ MACHINE > SOFTWARE
  3. Delete the folder named PXL SOFT
  4. Now go to HKEY_CURRENT_USER > SOFTWARE & delete the folder named MONARCH VIDEO VISION.
  5. Once that is done, try installing Dg Foto Art & it will be installed correctly.

Inform the customer that to be very careful while doing this steps & carefully walk him through the steps. It could damage his other installed programs.

How do I send the slide show as an attachment with my email in the Outlook?

Steps to send the slide show as an attachment to the email are as follows:

  1. Create a slide show and save it on your computer.
  2. Change the extension of the file from .exe to preferably .bmp.
  3. And attach it to the email and send it.
  4. Ask the customer to change the extension again from .bmp to .exe.
Would I be able to view the album I have created by Dezigner through my Classic software?

 No you would not be able to view the album you have created in Dg Foto Art Dezigner in Classic software because the album created in Dezigner could be viewed just by Organizer.

Or else through the Dezigner you could open it. If you try to open it with Classic it would show you a prompt that the Album is designed for higher version of Dg Foto Art.

Would I be able to take the .JPEG of the images from my Lab owner?

It depends on the Lab owner whether he would give you the Album in the . JPEG format or not.

If he does then you can view the pages and get them printed.

In the slide show that we created can we remove www.pxlsoft.com?

No you cannot remove www.pxlsoft.com from the slideshow.

Does the update of Dg Foto Art affect the dongle? Do we need to change the dongle if we update Dg Foto Art?

No the update of the software does not affect Dg Foto Art in any way. It is just a hardware lock and is not related to the software update at all.

How to change the Screen Resolution?

To check the Screen Resolution follow the steps given below:

  1. Right click on the desktop screen
  2. Click on Properties
  3. Click on Settings
  4. Check if the Screen Resolution is set to 1024x768 pixels, if not then adjust it.
  5. Click on Apply and then click on OK
How to change the DPI settings of the computer?

To check the Dpi settings follow the steps given below:

  1. Right click on the desktop
  2. Click on Properties
  3. Click on Settings
  4. Click on Advanced
  5. Check if the DPI settings is set to Normal Size 96 DPI if not them please change it to 96 DPI
  6. Click on Apply, click on OK
How to change the Font size?

To change the Font size follow the steps given below:

  1. Right click on the desktop
  2. Click on Properties
  3. Click on Appearance
  4. Check if the Font size is set to Normal if not then change it to Normal.
  5. Click on Apply
  6. Click on OK
How to create a outline around the pictures using ‘Shapes’?

Follow the steps given below to draw the outline using the shapes.

  1. Select the image
  2. Click on the Shapes button
  3. Select rectangle
  4. Draw the rectangle around the picture
  5. Let the opacity be at zero
  6. Increase the outline to the required thickness
  7. This would create an outline around the picture.
  8. By applying the outline in the above manner, the properties of the image would not change after resizing the images with reference to the other images.
How to customize the page size in Dg Foto Art?

Customizing the page size
This option allows you to define and add a size of your choice into the preset size
drop down.

STEPS:

  1. Click on the  New Project button in the tool bar.
  2. This will open the New Project dialog window.

  3. To customize the page size, click on the   New Page Size button in the New Project dialog window.
  4. From the  units drop down, select from Pixels, Inches,  Millimeters, Centimeters. depending on what you wish to work on.
  5. Enter values into the width and height text box.  Example : 13" x 17"
  6. The entered values will automatically appear in the description text box.
  7. You can also customize the DPI settings to match with the requirements of the digital lab or printers. The default value is 300 dpi.
  8. You can even set the safe area by entering values in the left margin and top margin text boxes. The safe area is an area defined by you as a margin to avoid cutting during the finishing process.
  9. Click on the   Save button to save the customized page size.
    10. The newly defined page size gets added into the size drop down list.
    11. Click on   OK button.
    12. Your newly defined project is now ready for use with the defined page size.
    13. The blank page that you see is the first page of your project displaying the printable work area, the grid lines and the safe area.


The photos I import from the folders on my system do not get arranged in the photos gallery sequentially. I tried to number them and also tried to arrange alphabetically. What should I do to arrange them?

We request you to update Dg Foto Art 5.0 to Dg Foto Art 5.2, click on the link. Please log on to www.pxlsoft.com & go to the ‘Downloads’ section in order to download the update.

Check if the pictures are arranged in the ascending order, if they are not arranged follow the steps given below:

  1. Delete the category that you were using earlier for those photographs in Dg Foto Art.
  2. Map the photographs again using the instructions given in the attachment.
    Check if you get the photos in the ascending order.
  3. If you do not get the photos in the ascending order still, follow the steps given below: 
      . Open the folder on your PC where you have all your photos.
        In that folder you would find two files named as _thumbs.ctl and _thumbs.idx, delete those files.
      . Now open Dg Foto Art map the folder of photos again in Dg Foto Art.

 

I cannot save an Album after changing the PC, what should I do?

Check the path at which you are saving the Album

Steps to Show all the Hidden Files

  1. Please go to Start --> Programs --> Accessories --> Windows Explorer Under Windows Explorer window kindly
  2. Under Windows Explorer window kindly click on the Tools menu kindly select Folder Options
  3. On the Folder Options window, Kindly click on the View tab
  4. Make sure to select the option Show Hidden Files and Folders
I have lost my dongle and want a new one, what should I do?

Since you have lost your dongle, I am sorry to inform you that you have lost your registration. We would like to inform you that the dongle is like a software license for Dg Foto Art. It puts Dg Foto Art under your control, like any other physical product you would purchase from a store. It’s similar to any physical product which you need to purchase from the manufacturer again if it’s lost. Lost dongles are not replaceable.

How to use Bilinear editing in Dg Foto Art-Gold?

  1. Go to Control Panel
  2. Open Regional and Language Options
  3. Select Language Tab
  4. Click on Details button
  5. Now find the language, you wish to work with, in the available list.
  6. If the Language is not available in the list then Add the same with Add option.
  7. Now the language is available to work with.
  8. Before closing the window, make sure that Language Bar is visible on the desktop. If not click on Language Bar button and enable "Show Language Bar on the desktop" option.
  9. Now the language bar with the required language is ready to use.
  10. Now in Dg Foto Art, select the Text tool.
  11. This will add a blank text on the canvas and will enable user to enter the text data.
  12. Now User shall select the Required language from the language bar.
  13. Now all the typed data in the Dg Foto Art  edit control will be in the required language.
  14. If you want to type in the text data from Right To Left direction then right click in the edit control and select Right to Left reading order.
How to export an album/ project in Dg Foto Art?

Exporting

Dg Foto Art allows you to simultaneously export multiple template pages as flat images in different standard graphic formats like JPEG, TARGA, TIFF etc. It also allows you to customize the export DPI as per the requirements of the Digital Labs or any printer.
You can even share these flat images by sending to friends, relatives or clients via the internet.

Flattening Image

Dg Foto Art allows you to simultaneously export multiple template pages as flat images in different standard graphic formats like JPEG, TARGA, TIFF etc.

  1. Let us assume that you have an entire project ready with all the pages completed and ready for printing.
  2. Click on the   Export Project button on the standard tool bar.
  3. An Export dialog window opens up. By default all the pages are selected. The selection is indicated in blue.

  4. Click the Prefix Text box for entering a name for easy identification of you
    flat images.
  5. Enter a prefix name in the Prefix text box to prefix the flatten image.
  6. Set the path for saving the flatten images.
  7. From the File type drop down list, select the file type for flattening the image. Example: JPEG, TIFF, BMP.

  8. Select the appropriate export dpi.
  9. Click the Export button to begin Flattening the images.
  10. Notice that the status of export is displayed in the two status bars on the top.
  11. After the export process is successfully completed
  12. you will be prompted with a message.

  13. The exported flat image can be seen via the Windows Explorer in the folder selected by you with the set path option in the Export Window along with the prefix name followed by the template page number.

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